Free meetings and billing

This page is for people who signed up for Parafoil on their own. If your organization pays for Parafoil, there's nothing to buy, and these limits don't apply to you.

Your free meetings

Your first 5 new meetings are analyzed free, whichever source they come from.

These don't use your free meetings:

• Up to 20 meetings from before you signed up
• The meetings you bring in when you first connect Zoom or Fathom
• A meeting Parafoil couldn't analyze, such as a transcript without speaker names

Deleting a meeting doesn't give a free meeting back.

You can see how many you've used in Settings > Billing, for example "3 of 5 free meetings used".

After your fifth meeting

Your sixth new meeting waits until you subscribe. Parafoil tells you by email (and in Slack, if you've connected it), and the upload dialog and Settings > Billing show the subscribe buttons. We keep waiting meetings for 30 days in case you subscribe. Subscribe within that time and Parafoil analyzes them; after 30 days with no subscription, they're deleted.

When you subscribe, meetings from Zoom, Fathom or the app that were waiting are analyzed straight away, up to the 20 most recent. A transcript you uploaded while you were out of free meetings wasn't kept, so upload it again.

Everything Parafoil has already analyzed stays yours whether or not you subscribe.

Price

• Monthly: $30 a month
• Yearly: $300 a year

Prices are in US dollars and don't include tax. Where tax applies, Stripe adds it at checkout based on your billing address, and shows it before you pay. You pay through Stripe, and Parafoil never sees your full card number.

Your subscription renews automatically at the same price, plus any applicable tax, each month or each year, until you cancel. Stripe shows the price and renewal terms before you pay, and you get an email confirming them once you've subscribed.

Subscribe

Go to Settings > Billing and choose Subscribe Monthly ($30) or Subscribe Yearly ($300). You finish on Stripe's checkout page and come back to Parafoil. The Billing tab updates within a few seconds.

Change your card or see invoices

Go to Settings > Billing and choose Manage Billing. This opens your billing page on Stripe, where you can update your payment method and download invoices.

If a payment doesn't go through, the Billing tab says so, along with the date to fix it by. Your meetings keep being analyzed until then.

Cancel

1. Go to Settings > Billing.
2. Choose Manage Billing.
3. On the Stripe page, choose Cancel subscription and confirm.

That's all it takes. You don't need to email anyone.

What happens when you cancel

• You keep your plan until the end of the period you've paid for. The Billing tab shows the date, for example "Ends on November 18, 2026".
• You aren't charged again.
• You get an email confirming the cancellation and the date your plan ends.
• After that date, new meetings are no longer analyzed. Your read, your past feedback and the meetings already analyzed stay in your account.
• You can subscribe again at any time from Settings > Billing.

If you'd also like your data deleted, see Your data and privacy.

Refunds

Email support@parafoil.co with the email address on your account. A person reviews every refund request and replies.

Questions

Email support@parafoil.co.