Legal
Privacy Policy
Last updated Sept 26th 2026
Parafoil Privacy Policy
Last Updated: Sept 26th 2026
Applied Humanity Inc. (“Company,” “we,” “us,” or “our”) operates the Parafoil platform, accessible at parafoil.co. We are committed to protecting your privacy and ensuring transparency about how we collect, use, and share your personal data. By using our services, you agree to this Privacy Policy. If you have any questions, contact us at privacy@parafoil.co.
Table of Contents
- Information We Collect
- How We Use Your Information
- How We Share Your Information
- Organizational and Individual Data Privacy
- Cookies and Tracking Technologies
- Data Retention
- Data Security
- Your Privacy Rights
- Children’s Privacy
- International Data Transfers
- In-Meeting Choices
- Updates to This Privacy Policy
- Contact Us
1. Information We Collect
A. Information You Provide
We collect personal data you provide directly to us, including:
- Identifiers: Name, email address, and account login information.
- Meeting Data: Participant names, meeting descriptions, and audio recordings and transcripts. Meeting audio is captured by the Parafoil application on the meeting host's device, then transferred to our cloud infrastructure for storage, transcription, and analysis as described in Section 3. Parafoil does not use Zoom Cloud Recording, Google Meet recording, or any meeting platform's built-in recording.
- Feedback: Reviews or communications sent to us via email or other channels.
B. Information Collected Automatically
We automatically collect:
- Activity and Device Data: IP address, browser type, operating system, app version, and usage data (e.g., pages viewed, access times).
- Cookies: Cookies are used only for signed-in users to improve product functionality. No advertising cookies or cookies for users without accounts are employed.
- Approximate Location: Derived from IP addresses to tailor the service.
C. Inferred Data
We may derive the following insights to enhance the Service:
- Demographics: Using language and other data to improve the quality of our analysis.
- Meeting Characteristics: E.g., identifying the type or purpose of meetings.
- Company Affiliation: Inferred using email domains and participant names.
2. How We Use Your Information
Parafoil uses personal information to operate, maintain, and improve its services, with a focus on transparency and user control. Specifically, we may use your data for the following purposes:
| Purpose | Description |
|---|---|
| Provide and maintain the Service | To manage your account and deliver the features of our platform. |
| Monitor Usage | To analyze trends, monitor activity, and generate reports with anonymized insights. |
| Improve Product Functionality | To evaluate and improve the quality of our analysis. We do not train AI models on your meeting content unless your organization agrees to it, and our AI providers are contractually and technically prevented from training on it. We may use de-identified excerpts, reviewed by people, to improve our analysis, and your organization can opt out. |
| Respond to Inquiries | To provide customer service, technical support, and respond to feedback. |
| Communicate With You | To send product updates, important notifications, or relevant information about our services. |
| Security and Fraud Prevention | To detect and address security issues or unauthorized activity. |
| Comply With Legal Obligations | To meet regulatory requirements or respond to legal requests. |
| Provide Optional Features | To offer and improve optional features, such as our Customer Experience Program, which users may opt in or out of. |
| Derive Insights for Users and Organizations | To infer insights such as meeting demographics, participation characteristics, or team performance metrics, for individual or organizational benefit. |
| Protecting Individual Data Privacy | Aggregated insights shared with organizations are designed to protect individual user privacy and cannot be traced back to specific users. We do not share your personal data or identifiable content without your explicit consent. |
We strive to use your data responsibly and only for the purposes outlined here. Meeting information, such as audio and transcripts, is never shared for advertising purposes.
3. How We Share Your Information
We may share your personal information in the following ways:
Categories of Information Shared
- Identifiers (e.g., name, email address): Shared with service providers, legal authorities, and professional advisors to provide and improve the Service, comply with legal obligations, and manage business processes.
- Meeting Data (audio recordings, descriptions): Shared with service providers for transcription and analysis. None of them may use it to train their own models. Aggregated insights may be shared publicly, but only in ways that protect individual and organizational privacy.
- Activity and Device Data: Shared with service providers to optimize performance, troubleshoot issues, and enhance functionality.
- Aggregated Data: Shared publicly or with research partners in a way that does not identify individual users, solely for improving the Service.
| Category of Information | Categories of Recipients | Purpose of Sharing |
|---|---|---|
| Identifiers (e.g., name, email address) | Service providers, legal authorities, advisors | To provide and improve the Service, comply with legal obligations, and manage business. |
| Meeting Data (audio recordings, descriptions) | Service providers, analytics tools | For transcription, analytics, and feature enhancements. |
| Activity and Device Data | Service providers | For performance optimization and troubleshooting. |
| Aggregated Data | Public or research partners | Shared in a way that does not identify individual users or organizations, solely for improving the Service. |
Sub-processors
We rely on the following sub-processors to operate the Service. Each processes data only as needed to perform its function, under contractual confidentiality and security obligations:
- Amazon Web Services (AWS) — secure cloud storage and hosting of meeting audio and related data.
- Deepgram — transcription of meeting audio into text.
- Supabase — application database hosting, including storage of transcripts.
- OpenRouter — routing of transcripts to large language model providers that generate notes and analysis.
A current list of our sub-processors is maintained at our Trust Center (trust.parafoil.co).
4. Organizational and Individual Data Privacy
At Parafoil, we are committed to maintaining strict boundaries between individual users, their data, and organizational access. Commercial privacy is a top priority.
Data Privacy Within Organizations
- Individual Privacy: Analytics and meeting data related to individuals are private and cannot be accessed by other members of their organization without their explicit permission.
- Explicit Consent for Sharing: Parafoil only shares individual user analytics with others in the same organization when a user explicitly authorizes such sharing (e.g., in a team report).
Data Privacy Between Organizations
- No Cross-Organization Access: Parafoil guarantees that no organization can access data belonging to another organization. Organizational data is stored separately and securely, ensuring full isolation.
- Data Safeguards: We employ industry-leading safeguards, such as role-based access control and encryption, to prevent unauthorized access to organizational or individual data.
Technical Safeguards for Commercial Privacy
- Data Isolation: Each organization’s data is segmented in our systems to prevent any crossover or access between organizations.
- Secure Storage and Encryption: All data is encrypted both in transit and at rest, ensuring confidentiality and security.
- Audit Trails: We maintain detailed logs to track data access and usage, ensuring transparency and accountability.
5. Cookies and Tracking Technologies
Parafoil uses cookies solely for users who have created accounts to improve functionality and user experience.
Key Points About Cookies:
- No cookies are used for users without accounts.
- We do not use advertising cookies.
- Cookies help us:
- Understand how users interact with the platform.
- Tailor the product experience.
- Maintain consistent functionality.
Managing Cookies:
You can manage or disable cookies through your browser settings. However, note that disabling cookies may affect functionality and availability of certain features.
6. Data Retention
We retain personal data as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:
- Audio Recordings: Stored securely for user access and product improvement. Audio and transcripts are only accessible with user permission.
- Compliance: Retained to meet legal and regulatory obligations.
- General Retention Policy: Data is kept only as long as needed for:
- Operating and improving the Service.
- Legal, regulatory, or other compliance requirements.
When data is no longer required for these purposes, it is securely deleted or anonymized.
7. Data Security
We implement appropriate technical, organizational, and administrative measures to protect your personal data. These include:
- Technical Safeguards: Encryption, secure data storage, and access controls to protect against unauthorized access.
- Organizational Measures: Policies and procedures to ensure proper handling of personal data.
- Certifications: Parafoil is SOC 2 Type II compliant, independently audited, covering the infrastructure that handles meeting data. Current compliance reports and our sub-processor list are available at our Trust Center (trust.parafoil.co).
- User Responsibility: You can help by:
- Keeping your account credentials secure.
- Logging out of shared devices after use.
While we strive to protect your information, no system can guarantee complete security. If you believe your data has been compromised, please contact us immediately at privacy@parafoil.co.
8. Your Privacy Rights
Transparency and Controls
We take commercial privacy seriously. Here’s how we ensure transparency and control:
- Private Analytics: Individual analytics are only visible to the individual unless explicit consent is provided for sharing.
- Organizational Data Isolation: No organization can access another’s data.
- Permission-Driven Access: Data shared within an organization (e.g., team metrics) is strictly limited to aggregated insights or information explicitly authorized by users.
Depending on your location, you may have specific rights regarding your personal data. These include:
For U.S. Residents:
- Access, Deletion, and Correction:
- You can request access to your data, correction of inaccuracies, or deletion of certain information.
- To make a request, log in to your account or contact us at privacy@parafoil.co.
- Opt-Out of Data Sharing:
- You can opt out of data sharing for non-essential purposes by updating your preferences or contacting us.
- Nondiscrimination:
- We will not discriminate against you for exercising your privacy rights.
For Residents of the EU, UK, and EEA:
- Access, Correction, and Erasure:
- You may request access to, correction of, or erasure of your data.
- Restriction and Objection:
- You can request restrictions on processing your data or object to specific processing activities.
- Data Portability:
- You have the right to receive a copy of your data in a portable format.
- Filing Complaints:
- If you are dissatisfied with our handling of your data, you may file a complaint with your local Data Protection Authority:
Exercising Your Rights:
To exercise any of these rights, contact us at privacy@parafoil.co. We may ask for verification to confirm your identity before processing your request.
9. Children’s Privacy
Parafoil is not intended for individuals under the age of 16.
- No Collection of Data: We do not knowingly collect personal data from children under 16.
- Data Deletion: If we become aware that we have collected data from a child under 16, we will delete it promptly.
If you believe we have collected data from a child under 16, please contact us immediately at privacy@parafoil.co.
10. International Data Transfers
Parafoil is based in the United States, and your data may be transferred to and processed in other countries. We ensure that your personal data remains protected through safeguards such as:
Data Transfer Details:
- Locations: Your data may be transferred to, stored in, or processed in countries that may not provide the same level of data protection as your home jurisdiction.
- Safeguards: To protect your data, we implement the following measures:
- Standard Contractual Clauses (SCCs): Ensuring compliance with data protection regulations for cross-border data transfers.
- Adequacy Decisions: Utilizing jurisdictions deemed adequate by relevant regulatory authorities.
Transparency:
Regardless of where your data is processed, Parafoil is committed to maintaining the privacy and security of your information. For more details on the safeguards in place, contact us at privacy@parafoil.co.
11. In-Meeting Choices
Parafoil provides managers with tools to control data collection during meetings, ensuring flexibility and transparency.
Options for Managers:
- Pause or Stop Parafoil:
- Managers can pause or stop Parafoil at any time during a meeting through the settings menu.
- Remove Parafoil from a Meeting:
- Managers can remove Parafoil during a meeting through the settings menu.
- Opt-Out Notifications:
- Managers receive notifications if data collection is active and, where supported, can opt out. Managers must keep participants informed and ensure consent is obtained as needed.
Transparency and Control:
We aim to provide clear notifications and settings to ensure users can make informed decisions about their data.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
How We Notify You:
- Material Changes: If we make significant changes, we will notify you through the Services, by email, or other appropriate means.
- Effective Date: The updated Privacy Policy will include the “Last Updated” date at the top and will become effective when posted.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please reach out to us at: privacy@parafoil.co
We are committed to addressing your inquiries and ensuring the privacy and security of your data.
Questions about this document? Email humans@parafoil.co. Security documents, including our SOC 2 Type II report, are at the Trust Center.